batik Legal Notice

Our batik platform operates under jurisdiction-restricted access. We do not offer our services in territories where online wagering is prohibited by local law. Members who register with batik accept responsibility for verifying that their access and use comply with the laws of their own jurisdiction.

This legal notice sets out our service boundaries, data handling practices, account eligibility rules, and contact information for legal inquiries. We maintain these policies uniformly across all members to ensure compliance and fair treatment. If you have questions about your eligibility or local jurisdiction status, contact our legal team before opening an account.

Our batik platform is not licensed, endorsed, or regulated by any specific country's gaming authority. We operate as an online entertainment provider available where permitted by applicable law. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify local regulations independently before participation.

Service Availability and Jurisdiction Restrictions

We at batik provide slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, and sportsbook services only in jurisdictions where such activity is permitted by local law. We do not knowingly accept registrations or provide services to users in prohibited territories. Upon account signup, you agree that you reside in a jurisdiction where our services are lawful and that you are responsible for verifying this independently.

Our batik platform applies geolocation checks during registration and periodically thereafter to detect prohibited-jurisdiction access. These checks are imperfect; we do not guarantee complete accuracy. If we discover that you are accessing batik from a prohibited jurisdiction, we reserve the right to suspend or terminate your account immediately, and any remaining balance may be forfeited in accordance with local law.

We do not market or advertise our services as being available in any specific country. We do not claim licensing in Indonesia, Singapore, Malaysia, or any other nation. Our availability is conditional only on local law permitting online wagering; users must verify their own jurisdiction independently before participation.

Account Eligibility on batik

To open an account on batik, you must meet all of the following conditions:

• You are of legal age in your jurisdiction
• You reside in a territory where online wagering is permitted by law
• You are not accessing batik from a geographically or legally restricted region
• You have not previously been terminated from batik for breach of terms
• You are not using batik for money-laundering, fraud, or other illegal activity
• You provide truthful personal information during registration and account verification

We verify these conditions through geolocation, KYC documentation, and ongoing account monitoring. If we determine that you do not meet any condition, or if you provide false information, we may reject your registration, suspend your account, or terminate your access permanently. Terminated accounts forfeit any remaining balance subject to legal requirements.

Our Data Protection and Privacy Commitment

We collect personal data (name, email, phone, address, ID documents) to verify your identity, process payments, and comply with anti-money-laundering and know-your-customer regulations. Our batik privacy policy (available separately on this site) details how we store, use, and protect your information. We employ industry-standard encryption and access controls to safeguard your data from unauthorized access.

We do not sell your personal information to third parties for marketing purposes. We share your data only where required by law (e.g., to tax authorities, law-enforcement agencies, or financial regulators) or to process your transactions (e.g., with your bank for withdrawal confirmation). We retain your data for the duration of your account and for a period thereafter as required by applicable law and our recordkeeping obligations.

Payment Methods and Financial Compliance

We accept deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers (mobile banking, local payment, online payment, e-wallet). All payment transactions are processed in compliance with local banking regulations and anti-money-laundering (AML) requirements. We may request additional documentation (bank statements, proof of funds source) to verify transaction legitimacy. Deposits are processed immediately upon receipt; withdrawals depend on your bank's processing window and are subject to our verification checks.

We reserve the right to refuse any deposit or withdrawal if we suspect fraud, money-laundering, or terms violation. We conduct periodic reviews of high-value or unusual transactions and may flag them for compliance investigation. During such reviews, we may delay processing or request additional information from you. We communicate our findings and decisions within our standard review window.

Our Legal Compliance and Regulatory Framework

batik operates as an online entertainment provider subject to the laws of the jurisdictions where our services are legally available. We do not hold licenses from any specific country's gaming regulator. We operate only in territories where local law permits online wagering and where we have determined that our presence is compliant with applicable rules.

Our compliance team monitors changes in local gambling regulations across our service regions. If a jurisdiction where we operate introduces new restrictions or prohibitions, we will notify affected members and suspend access accordingly. We work proactively to maintain compliance and do not knowingly operate in violation of any jurisdiction's law.

Dispute Resolution and Legal Contact

If you have a legal dispute related to batik, contact our legal department through the channels provided below. Include your account number, specific dates, and detailed description of your complaint. Our legal team will acknowledge receipt and investigate within our standard review window. We attempt to resolve disputes fairly and in accordance with applicable law; however, where we determine that your access is prohibited by local regulation, we enforce that determination regardless of dispute status.

For legal inquiries, cease-and-desist notices, or regulatory requests, use our formal legal contact process available through our in-app help centre or by email to our registered legal address. We respond to all legal notices within applicable timeframes and cooperate with legitimate regulatory investigations.

Liability Limitations

We provide batik "as is" without warranties of any kind. We do not guarantee uninterrupted access, accuracy of odds, fairness of outcomes, or security of data. We are not liable for losses, damages, or disputes arising from your use of batik or reliance on information provided through our platform. Our total liability for any claim is limited to your account balance at the time the claim arises.

We do not assume liability for third-party payment providers, internet service disruptions, or factors beyond our control. We do not guarantee withdrawal processing times or banking success. You use batik at your own risk and accept all outcomes, wins or losses, as final once settled.

Summary and Legal Acknowledgment

By accessing and using batik, you acknowledge that you have read and understood this legal notice. You confirm that you reside in a jurisdiction where our services are lawful, that you meet all eligibility requirements, and that you are responsible for verifying local law compliance independently. You accept that we operate under jurisdiction-restricted access and that we will enforce account suspension or termination if we determine you are accessing from a prohibited territory or in breach of applicable law.

You also acknowledge our data protection practices, payment compliance requirements, and limitation of liability. If you have questions or concerns about any legal aspect of batik, contact our legal team before proceeding. Continued use of our platform signifies full acceptance of this legal notice and all terms referenced herein.